Cleveland Orchestra Store Return Policy

We strive to make sure every gift purchased is as excellent as the performance on-stage, and that is why we offer 100% satisfaction guaranteed on all orders made through If you have any problems with an order that you have received, and wish to return it, email us at

Include your name, order #, and primary phone number in your email. A representative will contact you shortly to make your Cleveland Orchestra gift buying experience as perfect as the music on stage!